"The team were in contact with us daily throughout the whole process of our purchase, and we always felt that he wanted the best not only for his clients but for us as well."
John and Maggie - Courtlands, Richmond
"Such a refreshing change! The experience with Major Son & Phipps was such a smooth and pleasant one. I actually think being a smaller agency - and around for so many years helps the customer. They handled everything (during covid) and I never once felt pushed or manipulated. That has sadly been my experience with other, more aggressive agents. In short all three people I dealt with were so easy to reach, clear, friendly and efficient. The whole thing went perfectly. I'd also add the property on their books was a brilliant one for me."
Nick G
Richmond
"The whole team led by both Andrew and Richard worked diligently to achieve the sale of our property. Using an independent Estate Agent gave many benefits and we would certainly use them again."
Heather - Twickenham
Richmond
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Sales
"I was delighted with the service, from the very fair and considered valuation to the prompt response to phone calls and queries. I was kept informed regularly throughout the process and never had to chase for a response... thank you."
Amina - Lichfield Court, Richmond
Richmond
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Sales
"The team's hands-on approach meant that he fully understood our position and always communicated with us accurately, politely and often out of hours even when we remembered something at 9pm! "
Oliver - Alton Road, Richmond
Richmond
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Sales
