"17th February 2016 Customer feedback questionaire - 10/10 Our Experience with Major Son and Phipps has been fantastic from start to finish. Working with Richard has made the process so stress free and easy. He has kept in touch with us every step of the way and has helped explain and clarify any details we didn't understand. He gave us recommendations for a mortgage advisor, solicitor and removal men with no pressure to use them but as an added help if we needed them. He offered to call and chase anyone we needed to talk to whilst we were at work and coorddinated betweeen everyone in the chain. I'm very impressed with the service we have recieved and will go back to Richard next time we want to move house. I felt he was honest, experienced, timely and easy to work with. "